1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform you that the personal data collected through this website will be processed by:

Controller: Matthias Peeters
Tax ID: Z0776008Q
Address: Laaglandweg 66, 2610, Wilrijk, Antwerp, Belgium
Email: info@baleacharters.com

2. Purposes of Processing

The data we collect through our forms or during the booking process will be used for the following purposes:

To manage bookings and contracted services (including prior contact, confirmation, and follow-up).
To send commercial and promotional communications, only if the user has given explicit consent.
To improve the user experience and optimize the website through browsing analysis (cookies and web analytics).
To comply with our legal and tax obligations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: to manage the business relationship arising from the booking of our services.
Data subject’s consent: for sending commercial communications and the use of non-essential cookies.
Compliance with legal obligations: for example, retaining data for tax requirements.
Legitimate interest: to improve our services, prevent fraud, and ensure website security.

4. Data Retention

Personal data will be retained for a period of 4 years from the last interaction or as long as a legal obligation exists that requires it.

5. Recipients and International Transfers

We may share your data with the following service providers, only when necessary for the provision of the service:

Google LLC (analytics and email services): located in the USA, with standard contractual clauses approved by the European Commission.
Stripe, Inc. and Mollie B.V.: payment gateways located in the USA and the Netherlands, respectively.
Let’s Book: booking management platform based in the Netherlands.

No other international data transfers will be made unless legally required.

6. User Rights

You have the right to:

Access your personal data.
Rectify inaccurate data.
Request deletion of your data when it is no longer necessary.
Object to or request limitation of processing.
Withdraw your consent at any time.
Request data portability.

To exercise these rights, you can send a request by email to info@baleacharters.com, including a copy of your identification document.

You may also file a complaint with the relevant supervisory authority. In Spain:
Spanish Data Protection Agency (AEPD)
www.aepd.es

7. Data of Minors

We do not knowingly collect data from children under 14 years of age. If we detect that a minor has provided personal data without parental or guardian consent, we will proceed with its immediate deletion. If you believe a minor has provided us with data, please contact us at: info@baleacharters.com.

8. Security Measures

Balea Charters applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, restricted access, and control of personal data.

9. Changes to the Policy

We reserve the right to modify this Privacy Policy to adapt it to legislative changes or new website functionalities. We recommend reviewing it periodically.

This Privacy Policy document for the website has been created using an online privacy policy template generator on May 14, 2025.